Terms of Service

Effective Date: January 1, 2026 · Last Updated: April 24, 2026

1. Acceptance of Terms

By purchasing, downloading, or using PromptWorks (the "Product"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Product.

2. Description of Product

PromptWorks is a collection of engineered prompt chains delivered as plain text markdown files. The Product does not include software, SaaS infrastructure, or AI model access. You must provide your own LLM API access (OpenAI, Anthropic, or local).

3. License and Permitted Use

You are granted a perpetual, non-exclusive license to use the prompt chains for personal and commercial projects. Output generated using the chains is entirely yours. You may not redistribute the chains themselves as a competing product or template database.

4. Refund Policy — "Actually Works" Guarantee

PromptWorks offers a 30-day satisfaction guarantee. To qualify: you must have attempted to use at least one full chain on a real project, and provide a screenshot or description of your original documentation plus the output generated by the chain.

Refund requests must include your Gumroad order ID and evidence of attempted use. Exclusions: refund requests after 30 days, without evidence of attempted use, or duplicate requests for the same purchase. Email [email protected]. Refunds are processed within 1-2 business days.

5. Support

EditionChannelResponse Time
Open Source (£39)Email48 hours
SaaS (£69)Email24 hours
Enterprise (£99)Email24 hours

Support covers prompt chain usage and output quality questions. It does not cover LLM API issues, custom prompt engineering, or project-specific debugging.

6. Intellectual Property

The system prompts, task structures, validation schemas, and chain organization are the intellectual property of PromptWorks. Generated output belongs to you.

7. Disclaimer of Warranty

The Product is provided "as is" without warranty of any kind. Output quality depends on your input variables and the LLM model you use. PromptWorks does not guarantee specific outcomes.

8. Limitation of Liability

PromptWorks' total liability shall not exceed the amount you paid for the Product. We are not liable for indirect, incidental, or consequential damages.

9. Governing Law

These Terms are governed by the laws of England and Wales, United Kingdom.

10. Contact